Contact

We’re here to help

We’ve put together answers to the most common questions on our handy FAQ page and our Delivery page.

Please check these out but if you can’t find what you’re looking for, we’re here to help between 9.00am and 6.00pm Monday to Saturday, excluding bank holidays and other holiday periods when our hours will vary.

The best way to reach us for general queries is by email at customercare@timbertrendz.co.uk

You can also reach us on 02038832871. We’ll always try to speak with you straight away – if we’re busy though or you’ve called outside of our business hours, just leave us your details or send us an email.

However you get in touch, we always aim to reply in 1 working day, during busy periods and bank holidays it may take a little longer.